What does the Benefits Delivery and Outsourcing do? 

The Benefits Delivery and Outsourcing team delivers solutions and administration services in health and welfare, individual healthcare marketplace, account plans, insurance defined benefit and defined contribution to employees and retirees. The technology services of Outsourcing (Non-North America) team are delivered through market leading technology. This includes digital services for members allowing them to easily navigate their pensions journey online and client web services to view member data, administration performance and scheme data analytics. 

The opportunities and support available 

Our Intern Programme is designed for penultimate-year and final-year university students. It is currently expected that the duration of the internship will be six months. 

We operate a hybrid working environment (i.e. a mixture of working in the office and at home). In order to get the most out of the Intern Programme at WTW, you will be expected to come into the office at least one day each week.  In addition to the scheduled in-office training and meetings about projects and client work, this will give you the opportunity to learn from your more experienced colleagues, as well as getting to know your fellow interns.  

An internship at WTW will give you valuable real-world experience. It will enable you to apply your education in an environment that is both intellectually challenging and rewarding. At the end of your time with us, you will have a greater understanding of what we do and how closely our career offerings match your career ambitions.  

As a Software Quality Assurance and Testing intern, you will enhance your core skills and expand your knowledge in software testing and quality assurance through hands-on experience in identifying and analyzing bugs and errors. You will also contribute to process improvement initiatives. 

Key Responsibilities: 

• Developing and implementing tests to identify software issues prior to product launch 

• Identifying and analyzing bugs and errors discovered during the testing phase and documenting them for subsequent review 

• Executing test cases, reporting results, and collaborating with the QA team to ensure that quality standards are met 

• As an intern in the Benefits Delivery and Outsourcing team, you’ll need a basic understanding of the Software Development Life Cycle and be a great team collaborator.  
   
  Mentored by experienced leaders in the Benefits Delivery and Outsourcing team, this role offers an excellent opportunity for learning and potential full-time employment. 

Our community  

Regardless of which of our offices you join, you’ll be part of the bigger WTW community, and will be able to contribute to our fundraising and community activities, our inclusion and diversity networks as well as our sporting and social groups. We are committed to cultivating an inclusive work environment, enriched by our people, our clients, and the communities in which we work and live.  

Learning and Development  

We provide continuous professional development to all our colleagues. For interns specifically, we provide:  

• An induction process where you can learn what our business does, what resources are available, and who the other new interns are. 

• On-the-job experiences allowing you to see the immediate impact of your work. 

• Opportunities to work on a diverse range of projects with experienced professionals.