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OPERATIONS
OPERATIONS
OVERVIEW
EXCELLENCE. WE STRIVE FOR IT EVERY DAY.
How do you achieve operational excellence? At WTW, we focus on three key areas: operations management, process improvement and organizational design. You could join us as an accounting and settlement manager, claims handler, quality assurance compliance officer or administrative technician – the opportunities go on. As part of our Operations team you’ll be able to have a real impact as you tackle a wide range of operational challenges using the latest tools and techniques.
HOW WE WORK
Taking a highly strategic and innovative approach, our Operations colleagues develop and implement tools across all our business segments. These solutions are designed to help clients optimize performance in areas such as records management, business workflow, documentation management and organizational design.
KEY PEOPLE
Ruth Grey
Ruth Grey
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Ruth Grey
Ruth Grey
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Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
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Meet our people
Poonam Yadav
Paul Dowding
Karuna Jose
Poonam Yadav
Paul Dowding
Latest Jobs
AWARDS AND RECOGNITION
We are proud of all our achievements, at Willis Towers Watson, many of which have been recognized by organizations and institutions around the world.
India
Best Companies to Work for in Asia – India 2023
India
National Best Employer Brands 2022
India
Accelherate & Divhersity Awards
U.S.
Girl Scout
U.K.
RateMyPlacement
Global
Bloomberg GEI
U.K.
Stonewall LGBTQ+ Inclusive Employer
U.S.
Forbes 2023 America’s Best Large Employers
Global
Corporate Equality Index
U.K.
Stonewall
MEXICO
HRC Equidad Mexico
U.K.
Princess Royal Training Award 2022
Philippines
Philippines Best Employers 2023
U.K.
ISE Awards 2021 Finalist
Global
BPP Apprentice of the Year Awards 2020 – 2nd place
Global
Princess Royal Training Award 2020
Global
International Association of Black Actuaries (IABA)
Global
Center for Talent Innovation
Global
Corporate Equality Index
U.K.
Stonewall
Global
myGwork
U.K.
Time-to-change.org
U.K.
EmployAbility
U.K.
BRIGHT Network
U.K.
Workingfamilies.org
U.K.
LGBT Insurance Network
U.K.
Direct Employers
U.S.
Operation Impact
U.S.
The Posse Foundation
U.S.
AARP
U.S.
The Forum on Workplace Inclusion
U.K.
NUE Awards 2019
U.K.
Top Companies for Graduates
U.K.
Top Companies for Apprentices
U.K.
The Learning Awards 2020
U.K.
Women in Pensions Awards 2021
U.K.
Stonewall LGBTQ+ Inclusive Employer
U.S.
Forbes 2023 America’s Best Large Employers
Global
Corporate Equality Index
U.K.
Stonewall
Global
BPP Apprentice of the Year Awards 2020 – 2nd place
Global
Princess Royal Training Award 2020
Global
International Association of Black Actuaries (IABA)
Global
Center for Talent Innovation
Global
Corporate Equality Index
U.K.
Stonewall
Global
myGwork
U.K.
Time-to-change.org
U.K.
EmployAbility
U.K.
BRIGHT Network
U.K.
Workingfamilies.org
LINK U.K.
LGBT Insurance Network
U.K.
Direct Employers
U.S.
Operation Impact
U.S.
The Posse Foundation
U.S.
AARP
U.S.
The Forum on Workplace Inclusion
U.K.
NUE Awards 2019
U.K.
Top Companies for Graduates
U.K.
Top Companies for Apprentices
U.K.
The Learning Awards 2020
U.K.
Women in Pensions Awards 2021