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The Business
At Willis Towers Watson, we help clients align their talent and rewards strategy with their business strategy to achieve long-term success. We rely on data, analytics and experience to pinpoint the talent and workforce needs that are vital to their overall performance. We develop strategies and design and implement programs that address these needs, drive higher performance and ensure the right return on their investment in people. Backed by industry-leading technology, global workforce data, research and insights, we help our clients quickly transform ideas into action.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Role Overview
We design and deliver software that creates meaningful employee experiences that inspire and engage people, driving behavior change and business success. As a Principal UX Lead on our user experience team, you will shape the strategic direction and core functionality of Embark, our software focused on delivering HR communications to employees in a personalized and effective way. Whether it be benefits information, wellness initiatives or understanding the value of their total rewards, we help employees understand how information from HR impacts them and their families. We also help HR teams draw the connections between communication initiatives and employee behavior change so they can see the real impact of their work. This role combines hands-on UX design leadership with expert-level UX research skills, requiring deep experience collaborating with product and engineering teams in a fast-paced agile environment. The ideal candidate brings deep expertise in user experience processes, strong facilitation skills, and a passion for emerging technologies including AI-driven experiences. This is a fully remote position working with a distributed global team.
Key Responsibilities
UX Process Leadership
Research & Validation
AI & Innovation
Cross-functional Collaboration
Required Qualifications
Preferred Qualifications
Impact In this role, you’ll shape how employees at organizations worldwide access and engage with critical HR information. Success means defining scalable, user-centered solutions validated through rigorous research, ultimately enhancing the experience for hundreds of thousands of users while helping HR teams achieve their strategic goals.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, and performance in the role.
Compensation
The base salary compensation range being offered for this role is $115,000- $125,000 USD per year. This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Tout curriculum vitae ou profil de candidat non sollicité soumis via notre site web ou receptionné sur les adresses emails électroniques des employés de Willis Towers Watson est considéré comme la propriété de Willis Towers Watson et n’est pas soumis au paiement de frais d’agence.
Pour être une agence / un cabinet de recrutement autorisé par Willis Towers Watson, cette agence / ce cabinet doit avoir un accord écrit formel existant signé par un recruteur autorisé de Willis Towers Watson et être dans une relation de travail active avec l’organisation.
Les CV doivent être soumis conformément à notre processus de présentation de candidats, ce qui inclut le fait d’être activement engagé dans la recherche en question. De même, pour nos agences de recrutement/firmes de recherche autorisées, si le processus de présentation de candidats n’est pas respecté, aucun frais d’agence ne sera payé par Willis Towers Watson.
Willis Towers Watson est un employeur promouvant l’égalité des chances. Si vous souhaitez que vos coordonnées soient sauvegardées en vue d’un examen ultérieur, veuillez envoyer un courriel à : Agency.inquiries@willistowerswatson.com.
Nos collaborateurs sont présents dans plus de 140 pays : de Mumbai à Londres, en passant par Manille et New York, du Moyen-Orient à l’Amérique latine. Cette dimension internationale que nous retrouvons dans la plupart de nos projets est une source d’opportunités de collaboration et de croissance incroyables. Parcourez la carte ci-dessous pour voir jusqu’où une carrière chez Willis Towers Watson pourrait vous mener.