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PORTRAITS


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PORTRAITS


MyWTW: Adjusting to the ‘new normal’ while working from home

Mitch Dauz, HR Business Partner in the Philippines shares his experience of adjusting his work-life balance as a father and husband as part of the ‘new normal’ during lockdown.

How has your life been affected by COVID-19?

Due to government protocols in the Philippines to manage COVID-19, my family and I have been quarantined at home together since March 16.

Working from home now has made me rethink how I can blend my full-time work and my full-time fatherhood. Often, I have an hour-long meeting with adults then followed by playtime with kids. It feels like a dream that I can do both and still have time left in the day to live a balanced life. I feel trusted by my managers that I can continue to deliver quality work and, more importantly, I feel loved by my kids when we greet each other ‘good morning’ every day and kiss goodnight every night.

What does ‘flexible work’ at Willis Towers Waton mean to you?

To me, flexible working is #adulting. I am trusted by the organization to deliver quality work, on-time while balancing other personal responsibilities. I’m thankful to the organization for having a progressive mindset and entrusting us to be productive colleagues, whether we’re physically together in the office or at home.

How has Willis Towers Watson made flexible working easy for you?

I appreciate the communication provided by local leaders and Global Operating Committee that working from home is the preferred approach at this time. The organization has been flexible to the reasonable needs of colleagues as well as our clients where possible.

As part of the local HR team, I have learned to appreciate the consistent message of care and warmth from our leaders during this pandemic and I’ve seen this translate to sustained excellent work from our colleagues.

What tips/tools would you recommend to others working from home at this time?

Mental resilience is important. I have typically seen my house as a place to rest and unwind. It’s been a journey of mental resilience to understand that things have changed now.

Compartmentalizing has also really helped me. Having a dedicated place to work made me more aware when it is time to work vs time to rest. Recently, I decided to wear the same clothes, scent, and watch as I would normally in the office, and change into more relaxed clothes when I’m done with work.

Seeking help is critical. At certain times during our local community quarantine, I had to ask for the help of my family members to keep our house clean, bathe the kids, and of course taking out the trash. I certainly do not mind doing these things, but it has been humbling to admit that I could not do it all by myself (at work and at home).  Now, with even my 5-year old daughter and 9-year old son pitching in at home, I’m thankful that we’re all doing our fair share!

Seek help and be thankful.

What have you learned from this ‘new normal’ so far?

Looking at this new normal with a glass-half-full mindset, I can certainly see how to be a better colleague and father at the same time.

Learn more about our different roles and business areas here.

Willis Towers Watson

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Karen McDonagh Reynolds Karen McDonagh Reynolds #MyWTW: A Day In The Life Of Rohit Chavan, Claims Notifier, Mumbai
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