I am very proud of my career journey at Willis Towers Watson. I started off in 2016 with limited knowledge of administrative tools but thanks to my efforts and support from other colleagues, I am now in charge of assisting multiple senior leaders. I’m also very pleased with all the skills that I’ve learned within a short period of time. For example, after receiving training from another team, I quickly learned how to manage various administrative-focused software and internal tools to the point that I’m now responsible for upskilling other colleagues!

Working closely with senior leaders has empowered me to showcase my administrative skills – I’m considered the backbone of our operations for the Sales & Client Management Team. This, combined with the support of my manager, has enabled me to work on different types of projects and pick up additional responsibilities, such as managing post-training reports and feedback for our Sales & Client Management Team.

My proudest achievement so far is receiving the ‘Customer Delight Award’ and seeing my manager’s, Jenita Monteiro, feedback about my work which praised my teamwork skills, proactivity and positive spirit.

There are lot of positive things about working at Willis Towers Watson, but if I had to choose one it would be the recognition we receive for our hard work and efforts. Colleagues and leaders continuously show their appreciation for the work I do. This feels great and motivates me to continue developing my skillset and take on more exciting projects.

The company’s culture is supportive and flexible. We have great flexible work policies and benefits that have been highly appreciated during the COVID-19 pandemic and lockdowns around the world. In addition, Willis Towers Watson is constantly putting its people’s wellbeing at the forefront: we have numerous company-led initiatives that focus on our colleagues’ physical and mental health, such as virtual yoga sessions and the ‘Employee Assistance Program for Mental & Emotional Wellbeing’. This program helped me enormously after I developed anxiety about being re-infected with Covid-19 and potentially losing a loved one.

In my opinion, Willis Towers Watson is the best to company to grow with. Whether that’s learning new skills or tools, understanding how to operate in a complex global company or progressing onto the next role or challenge. I’ve found nothing but supportive leaders and that my hard work is always appreciated.

I’m a major accounts bid manager in the team that helps GB retailers manage risks to their businesses and develop mitigation strategies, including the purchase of appropriate insurance coverage. In this role, I serve as the project lead and coordinator for our Technical and Account Management teams, with particular responsibility for ensuring that our bids for retailers’ business, both technical and commercial, meet both the client needs and proposal requests as well as our own financial objectives. My role also includes organization and management of annual reviews for key clients, including assessment of business strategies and outlook, and assisting in the transition and implementation of projects won.

Once we receive a request for proposal (RFP), I have to make sure that delivery of our services proceeds according to what was promised during the initial bidding process. My key challenges involve getting the right people involved in the proposal and overseeing the RFP so it’s submitted on time and according to the client’s needs.

I had the opportunity to manage a major proposal involving multinational support from our offices in Paris, the U.S., and our Natural Resources specialty team in London. This project exemplified Willis Towers Watson’s approach to working as one team to offer the best possible value to a client.

I originally worked as a bid manager in Paris. Being involved in cross-country projects has allowed me to visit other offices and eventually transfer to a different business unit that required relocation to the UK.

I had invested a high level of involvement and quality into my role in Paris, so being recommended internally by upper management to transfer to the London office showed me that the company supports my personal goals.

The culture is very much client-focused, with colleagues eager to differentiate our company from our competitors. I also feel that inclusion and diversity is a true part of the company’s culture, evident on a day-to-day basis.

I like the level of goodwill shown by all colleagues within the organisation as well as the recognition received for bringing added value to the team and contributing toward the growth of the business.

I was surprised by how close-knit colleagues are considering how large the organisation is, particularly in their ability to work together to achieve mutual goals of growth and success — and the fantastic view from the 15th floor of the Willis Towers Watson Lime Street building in London!

I hope to reach a management-level position within the organisation or a role in which we could further develop the relationship between GB and France. Specialising in a field such as the reinsurance market or an industry such as natural resources might also be of interest. The choice is endless here!

Within the past three years, the merger of Willis and Towers Watson has brought tremendous transformation and offered good opportunities for talented individuals who are looking for a dynamic and challenging environment. I joined the Paris-based insurance broker, Gras Savoye, now a Willis Towers Watson company, prior to the merger. I recently transferred to the London office knowing that there’d be opportunities to evolve within this fully-integrated organisation.