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#MyWTW: Kickstarting my career at WTW as an apprentice
Salmaan Saeed, Corporate Risk and Broking (CRB) Apprentice, shares his onboarding experience at WTW after finishing school during the pandemic.
What made you decide to apply to WTW? My time at sixth form was cut short due to the pandemic, and I didn’t like the idea of not getting the full university experience. Rather than having to study from home for the whole of first year, I decided to look into other opportunities such as apprenticeships. I was fascinated by the fact that I could work in a professional environment, while also studying towards a qualification that directly supports my role. After looking at various apprenticeship opportunities, I found WTW. It was a company that really stood out to me due to its wide range of business functions and high calibre of clients. How did you feel when starting your role at WTW? I was very nervous when I started my role at WTW, however during my first week, I met my manager and new team in person and had the opportunity to get to know everyone. It was also a huge help that on my third day, my department held their ‘Summer Social in September’, where I got the chance to meet many more colleagues face-to-face in a very relaxed environment. It was a great way to settle into the company and everyone around me was quick to help if I had any questions or concerns. What is your current work style? My current work style is hybrid. This means that my typical work week involves working from the office as well as at home. I have the flexibility to visit the office some weeks more than others, depending on my schedule. As an apprentice that is also studying for my qualifications where my lessons and examinations are all remote, working from home allows me to maximise my study time. What do you enjoy most about working at WTW? One of my favourite things about working at WTW is the opportunity I’ve had to meet and learn from experienced professionals within the industry. What is the biggest challenge you have overcome since working with WTW? The biggest challenge I have had to come since working with WTW is public speaking. Working in a role where my manager and I regularly visit insurers at their office, it is important to make sure that any feedback, points of discussion and possible concerns are clearly communicated so that we can develop and increase our working partnership. Working with my manager on developing my own speaking style and learning more about what makes an effective presentation and conversation, I have become a lot more confident. What piece of advice would you give to someone who is looking to start their career at WTW? Have a look at the lines of business that WTW are involved in. WTW hires across Property and Casualty, Marine, Financial solutions and many more, have a look at what each area of the business is involved in, their clients and their people. With this, you can begin to see what interests you and go from there. WTW has some great articles on what each area of business is doing, changes within the industry and leadership pieces. These articles may also have the author’s name and email address, so you are able to reach out and ask questions.
WTW has many initiatives to support colleagues’ continuous professional development, especially people that are just starting out in their careers. For example, I am currently on the WTW Mentorship Programme, which is helping me learn and grow both personally and professionally. Since starting the programme, I have been paired with my mentor, Kirstie, and this has provided me with the chance to work alongside an experienced professional and benefit from an honest and unbiased opinion outside of the department I work in. I really appreciate the guidance I have received from Kirstie and her mentorship has been a great way for me to develop.
Additionally, my department (Financial Solutions) has developed their own new programme called the FS Development Coach Programme where people can choose a development coach and organise meetings and coffee catch ups with.
Another great aspect of working at WTW is the office views. I work in the London office that has 23 floors. On floor 23 there are only meeting rooms, so when clients visit, it is great to book a meeting room where you can see a beautiful view of London.
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#MyWTW: My onboarding journey at WTW
Massimiliano (Max) Abri, Business Support Senior Assistant, shares some insight into his onboarding journey and why he values working at WTW.
With starting a new career during the pandemic and facing some challenges along the way, Max shares what he enjoys most about working here and why he feels it is a unique place to work. Being part of a multinational company, Max appreciates being given the opportunity to work with both colleagues and clients from across the globe.
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WTW is selected as one of the Philippines’ Best Employers among the list of top 300 companies in the country for a second year
WTW becomes one of the Philippines’ Best Employers once again
WTW has been recognized as one of the Philippines’ Best Employers for 2024 by the Philippine Daily Inquirer and Statista! Through an independent survey of more than 16,000 employees across over 2,000 eligible employers, WTW is proud to have been awarded this accolade ranking in the top 300 employers to work for in the Philippines for the second year running. We have our employees to thank for this prestigious award after anonymously partaking in the surveys.
We asked our colleagues why they felt WTW was deserving of this award for both 2023 and 2024.
“WTW has always put its employees at the front and center of the company’s initiatives through continuous learning and development, and by investing in tools and opportunities to allow continuous growth.” said Nel Badal, Director for Health and Benefits Philippines.
“We have leaders and colleagues who willingly contribute to our personal and professional growth and naturally display authentic concern for everyone’s wellbeing.” shared Lee Briones, Associate Director for Rewards.
“This accolade is a reflection of our ongoing commitment to nurturing a culture of growth, inclusion and innovation within our organization.” said Kit Sison, HR Services Delivery Leader.
WTW is one of the only organizations in our industry to have been featured on this list demonstrating true competence, growth, and an understanding of the importance of investing in our colleagues.
“For WTW, this means that the company has been able to continue its focus on attending to the needs of employees and not just to the needs of its stakeholders and clients amidst volatile and uncertain times.” said Mitch Dauz, Associate Director for HR Advisory.
“It’s a recognition that WTW has been at the vanguard of providing a model work environment that is inclusive, diverse, collaborative, nurturing and progressive.” says Robert Dizon, Associate Director for Technology Program Management, expanding as to what this recognition means to the company.
WTW would like to thank all of our colleagues who have participated in this survey – we would not have achieved this accolade without our colleagues’ hard work and support for each other.
If you are looking to put your future in sharp focus with an award-winning company, take a look at our wide range of opportunities here: https://careers.wtwco.com/job-search-results/
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#My#MyWTW: Bringing my true self to work at WTW
Burn Domingo, Data Analyst, shares insight into what it’s like to be a part of the LGBTQ+ community while working at WTW.
Tell us a little bit about yourself.
My name is Burn Domingo, I am a Data Analyst in the Project Health and Benefits North America team. I started my career at WTW in June 2019 and since joining I have been overwhelmed by the amazing working environment and inclusivity at WTW.
How would you describe the environment at WTW?
In my opinion, the environment at WTW is very inclusive, and the people at WTW are what makes it a great place to work. I was lucky enough to work with some trainers from the US team who were incredibly friendly, approachable, and always willing to lend a helping hand. WTW’s values are deeply rooted within the company and this was clear from the very start of my career here.
What does it mean to you to be a part of the WTW community?
I am part of the LGBT+ community and because WTW has an incredibly inclusive and diverse working environment, there is no discrimination or judgment and we are all completely respected as individuals.
Do you feel like you can truly bring your full self to work at WTW, and if so, why?
I feel like I can always bring my true self to work, without the fear that I will be judged. There is a great work-life balance at WTW which allows me to be myself at work and I am also encouraged to enjoy my personal time. WTW ensures that their colleagues feel included and appreciated, while encouraging us to be ourselves, whoever that may be.
What is your favourite thing about working at WTW and why?
I really enjoyed being a part of one of the WTW Engagement Team projects. Here I was able to share a lot of ideas that encouraged our colleagues to become more involved and enjoy the environment at WTW. Another thing I appreciate are the training opportunities that are conducted for free across the business, which provide new opportunities to colleagues.
What advice would you give to future candidates that are considering joining WTW?
Joining WTW has made me much more confident as a person and has aided in my development of many skills. They have helped me grow and are not afraid to challenge me. If you are looking for a company that will provide endless opportunities and encouragement in the development of your career, then WTW is a great company to work for.
Learn more about our Benefits Administration Team by clicking here.
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#MyWTW: REFERRING A FRIEND TO WTW
Emily Wade (M) and Shannon Olivo (R), Employee Experience Associates, share their story of joining WTW and how colleague referrals positively impacted their career journeys
What led you to choose WTW as your employer?
Emily: I had worked with WTW at a previous organization. I was aware of the phenomenal reputation of the firm and its focus embodied the values I am passionate about communicating. New clients, new data and new projects keep your days exciting and as a global organization, serving 450 of the Fortune Global 500, WTW was a place where I could envision my career. Since joining, I’ve only become more enamored with the talent here at WTW and the meaningful work we do.
Shannon: I only thought of WTW as an insurance brokerage firm, however, when I saw Emily had joined, it inspired me to learn more. After doing some research, I was impressed by WTW’s commitment to leveraging data to implement practical solutions. It was appealing to work for a global organization that was grounded in a strong purpose, with values including teamwork, respect, and excellence.
What was your interview process like?
Emily: I was pleased that WTW moved very quickly with my interviews. The team was eager to get to know my background but also focused equally on discussing what I most enjoyed in communications and change. Each leader I met with was inspiring and inviting – I truly saw a place where I could learn, grow and thrive with talented communicators who value professional excellence while prioritizing holistic balance.
Shannon: It was the absolute best interview experience. I felt like everyone was genuinely interested in getting to know me and my background – they weren’t just going through the motions. Each leader I met with had a unique perspective and it was refreshing to have open and honest conversations throughout the interview process. Their passion for the work and commitment to supporting each other was also very apparent. That is when I knew I wanted to be part of the team.
Describe your first day at WTW.
Emily: I immediately felt the warmth from my team, even from colleagues hundreds of miles away. My manager made time for me, and the Onboarding team was just a call or click away for anything I needed. The software and systems were user-friendly, and the Employee Experience team welcomed me with a virtual “hello”! I’ve never started a role in a fully remote setup, yet I truly felt connected to my team and other colleagues.
Shannon: I felt like a part of the team even before my first day. Everyone was so welcoming and quick to offer help. My manager had regular check-ins and took time to organize a virtual “welcome” with all the team members. It was nice to have all my equipment and clear instructions for getting started on day one.
How have you developed so far since joining WTW?
Emily: It’s impossible to not immediately want to soak in all the knowledge and expertise of our WTW colleagues. I’m fascinated by the robust data that we base our strategies on and the diverse work we do. With each project you support, you learn a new challenge, new solutions, and new ways of working. Collaboration and inclusion are two key values I’ve noted in my time with WTW so far.
Shannon: With encouragement from others on the team, I’ve already gained so much confidence in my ability to provide value and move projects forward. I love watching others work with clients to gain a true understanding of their needs. I appreciate the opportunity to offer potential solutions based on my past experiences and understanding of what it is like to be on the other side of the fence, supporting employees through big changes.
What has been your favorite part of WTW so far?
Emily: It feels great to know that your organization aligns so seamlessly with your personal ideals. It is evident to me that WTW walks the walk, and not just talks the talk. Inclusion and diversity is not just something that is referenced, but you can feel it throughout the day – through emails, events, pronouns and pictures. Leadership has been visible and transparent by sharing business updates, personal stories and candid feedback to ensure we all feel part of the bigger story. Collaboration and teamwork are not just ideals in a job description, but the essence of how we work – someone is always behind you and beside you, ready to support anything you or your clients need. These are a few of my favorite things.
Shannon: At WTW, there is a place for everyone, and we are all working together towards a common goal of doing excellent work to help our clients. I love the connections I’ve made, the challenges I face that are helping me to grow, and the encouragement I get from everyone along the way.
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#MyWTW: MY JOURNEY AS A WTW RETURNER
Eric Dawson, Senior Associate, shares what he enjoys most about WTW and why he decided to return after almost three years.
Describe your journey as a WTW returner.
In April of 2017, I was living in Chicago where I joined WTW as a Business Development Associate focused on middle-market growth. After several years in Chicago, my wife and I decided it was time for a change and we moved back to her home state of Ohio. After leaving WTW, I worked at two other companies — although these were both great experiences, I missed the culture, colleague relationships and business capabilities at WTW. This led me to rejoin the company and I am now pleased to be working in the East Central region as a Producer.
What do you enjoy most about working at WTW?
WTW has an amazing culture and since coming back, I’ve been reminded daily why I joined the company to begin with. I’m grateful to have been welcomed back to such a solid team.
Everyone’s willingness to collaborate and deliver top-of-class solutions to our clients continues to impress me. Working with talented colleagues across our different lines of business helps us deliver to our clients what they need; this makes the work we do incredibly rewarding.
What do you appreciate about your current work style?
I currently work in a hybrid model. Our office in Columbus, Ohio is brand new, and having access to a workspace has been great after only being able to work remotely at other organizations. I appreciate that I now have the option to work in-office or remotely if I choose to. This was important to me when deciding to return because maintaining a healthy work/life balance was a focus of mine.
How have you been supported by your colleagues since returning to WTW?
Everyone I have met has been kind and willing to help as I enter a new market. From newer colleagues like myself, all the way up to senior leaders, I have felt the love. The enthusiasm and encouragement I’ve received has reassured me that returning to WTW was the right decision.
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#MyWTW: INTERNING AT WTW AND REACHING NEW LIMITS
Theodore Coteok, Software Intern, shares how WTW’s internship program is setting him up for success
Tell us about your internship and why you chose WTW as your employer.
My internship program is based out of Taguig City, Philippines, and it is a combination of software development and software engineering. Specifically, I work on WTW’s compensation software, and my main responsibilities include working on client assignments. This has presented me with the opportunity to develop both my technical and soft skills through training and hands-on projects. Initially, I had the luxury of having internship offers from different companies, but my interview experience at WTW stood out to me. I was impressed with the culture and positive attitude the managers had shown, as well as their expectations and challenges for me as an intern. The idea of getting to experience WTW’s business and corporate setting with immediate exposure to client assignments and real-life challenges so early in my career intrigued me. Getting that kind of exposure, while being guided and supported along the way sold the deal for me.
Describe your work style and explain why this is ideal for you.
My work style is remote, which works for me because I had already gotten used to taking online classes. Remote work is great because I get to work from the comfort of my own home and environment, with the company of my family. It’s particularly beneficial to me because since the pandemic I have been residing with my family in our province which is quite out of the way; it would be about a four-hour drive if I had to go into the office. Since starting this program virtually, I’ve still gotten to know my team well and have quickly been able to learn their ways of working and how to collaboratively approach assignments. Lastly and most importantly, WTW’s flexible work styles have ensured that I maintain a healthy work-life balance.
What is it like so far working at WTW?
So far, working at WTW has been very exciting considering this is my first internship experience. When I first joined, I was pleasantly surprised by WTW’s diverse culture and values since they were different than what I was accustomed to at my university. WTW takes great care and invests in their interns in the same way that they would their experienced hires. So far, I have faced some challenges, which is expected as an intern, but my team has been nothing but supportive and positive while ensuring that we get the job done effectively. Everyone has been approachable and the collaboration within the team allows everything to go smoothly. What has particularly made a lasting impact on me were the instances where my team members, by choice, would stay at work longer than scheduled to help me with anything I may have been facing difficulties with.
How have you developed since the start of your internship?
My growth and development have been apparent. Not only have I been doing technical work and working on client assignments, but I have also constantly been developing my communication and collaboration skills. My programming skills, problem solving skills and communication skills have all improved but most importantly I developed more confidence in myself. Being at WTW has been a constant learning process and my colleagues have given me plenty of feedback that has contributed to my development as well. I appreciate that although I’m an intern, I have been involved in many opportunities, real client assignments and tasks.
What is your goal upon finishing the program?
My goal for my internship program at WTW is to develop, learn and experience as much as I can – to have gained the necessary background knowledge for my development and future career, to have built lasting relationships and connections, and to have maximized my technical and soft skills. I want to have challenged myself to reach new limits and to receive as much feedback as possible to grow and prosper.
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#MyWTW: Becoming part of the High Performers Club
Willis Towers Watson India’s High Performers Club recognizes those colleagues who have made an outstanding contribution to our company’s growth while upholding our core values of teamwork, excellence, respect, client focus, and integrity.
Risk Management Analyst, Gautami Kamath, shares her experience on finding out she had been chosen to become part of the High Performers Club and how this has encouraged her to continue growing as a professional at Willis Towers Watson.
Where are you based?
I am based in Mumbai, India.
How long have you worked at Willis Towers Watson?
I’ve been at Willis Towers Watson for over six years.
What are you responsible for at Willis Towers Watson?
I am responsible for training the Know Your Client Team in performing quality checks and enhancing the due diligence of financial crime sanctions.
How would you describe your experience working at Willis Towers Watson?
My journey at Willis Towers Watson has been a growth story ever since I started. Every day has brought a new opportunity to learn and grow as a professional.
What is your proudest achievement since joining Willis Towers Watson?
In 2020 I became part of Willis Towers Watson’s High Performers Club, which recognizes colleagues in India that have made outstanding contributions to our company’s growth. Being part of the High Performers Club comes with a lot of joy and responsibility. We’re the flag bearers of our company’s core values, which I will proudly continue to role model in order to positively influence new colleagues.
What was your initial reaction when you realized that you had made it to the High Performers Club?
It definitely took a few minutes for the news to sink in and to truly comprehend that I had finally made it to the High Performers Club. I was very grateful to see that my hard work had been recognized in such a unique way. I also felt a mixed bag of emotions, particularly happiness, pride, gratification, and of course encouragement to continue delivering excellent work.
What do you think helped you become part of the High Performers Club?
I followed the footsteps of colleagues who were already part of the High Performers Club. They helped me to identify growth opportunities and showed me how to align my work with the vision of Willis Towers Watson.
Is there anyone you would like to thank or who was integral to your experience?
My parents! They have supported and inspired me to stay on my toes and make the most of opportunities at first sight. I am also grateful to my mentors at Willis Towers Watson. They have guided and coached me so that I’m able to excel at my responsibilities.
Would you like to share any positive feedback that you have received at Willis Towers Watson?
I felt incredibly honored when one of my senior colleagues commended my excellent work and out-of-the-box thinking. I’ve also received feedback from fellow colleagues praising my collaborative ways of working.
What is your favorite part about working for Willis Towers Watson?
The healthy, collaborative, and transparent work culture at Willis Towers Watson motivates me to give my best and challenge myself every day. Also, the never-ending learning opportunities and recognition of our colleagues’ efforts truly inspire me to go above and beyond in everything that I do.
When you’re able to find extra time in your role, what do you do to further your professional growth?
I spend my extra time expanding my knowledge and building my skillset by researching about the latest regulatory guidelines on anti money laundering and sanctions as well as reading financial crime journals. I also like to study from the rich source of knowledge available on the Willis Towers Watson Intranet.
Based on your experience, do you have a message for colleagues aspiring to get to the High Performers Club?
Align your efforts and work with the company’s overarching vision.
Learn more about our different roles and business areas here.
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#MyWTW: A Look Into My Life At WTW
Leonardo Araujo, Compensation Analyst, gives some insight into his career journey at WTW highlighting his hybrid work style and professional development
Tell us about your role at WTW and a little bit about your current work style?
I am a Compensation Analyst for the Executive Compensation and Advisory Board team in the São Paulo, Brazil office. I provide general assistance to the team in terms of short and long-term incentive survey designs for executives and institutional research within the area. With the pandemic improving, my work style has become hybrid, where I go into the office occasionally but spend most of my time working from home. I consider this style of work to be great because I get to spend more time with my family and less time on transportation. These benefits allow me to increase my productivity and improve my overall wellbeing.
How do you find working within a globally recognized company?
It is a great pleasure to be part of a company of this size. Having the opportunity to learn, socialize and share knowledge with great professionals in the field always motivates to give my best.
How have you developed, whether professionally or individually, during your time at WTW?
I’ve been at WTW since October 2021 and ever since I joined the company, I’ve been able to improve my knowledge and my professional skills. Every day is a different learning experience with my teammates and my professional evolution has positively affected my personal life. My development continues every time I have new experiences with my colleagues and leaders, which means I can learn more every day. WTW provides us with the tools necessary to increase our intellectual capital and here in Brazil, I was able to take a Compensation Practices course that helped in my development as well.
Tell us about a memorable experience you’ve had at WTW.
As soon as I started, I was very warmly welcomed by my colleagues. My arrival was announced during an online meeting with directors and consultants in the area, which made me feel valued and at home right away. This helped me get comfortable with the team so that I could fulfill my work obligations in the best possible way.
What is the best piece of advice you would give a future WTW candidate?
Make the effort and dedication to be part of this company. Here you will be respected, you will have autonomy in the workplace, and you will be part of a company recognized worldwide for the quality of its delivery and its colleagues.
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#MyWTW: MY JOURNEY AS A WOMAN IN TECH
Soumya Kurup, technology leader, shares what it means to be a woman in a traditionally male-dominated industry and how she’s been empowered throughout her 20-year journey.
What is your role at WTW?
As a technology leader at WTW, I am responsible for driving innovative technology initiatives in India and bringing a seamless digital journey across the organization. My focus is to build, manage, and guide various teams focused on software engineering, application development, program delivery, testing, data, and analytics. I partner with technology leaders and product owners in India and other geographies on projects from inception to completion, to ensure success and deliver great outcomes.
Tell us about your personal journey as a woman in the technology industry.
I started my journey just like any other aspiring techie – one among many who were fascinated by its magic. As I moved ahead, I realized that many women were giving up on their careers too soon because they did not have enough support from their peers. Over the years, I have been presented with many equal opportunities. However, in the early days of my career, achieving certain goals as a woman seemed difficult due to a lack of inclusivity in the workplace. Since noticing this, I have always raised my voice and stood strong for what I believe in; to ensure a feeling of security and a sense of belonging for all. My past experiences are what make me so proud of the welcoming and inclusive culture at WTW. Unlike my previous employers, these values are embedded in everything we do. I believe that without supportive environments, organizations risk the loss of potential leaders.
How has WTW made you feel empowered throughout your career?
WTW has been like a cup of freshly brewed coffee. In the last two years, I have been empowered to make the right choices for myself and my team, leading to better service delivery. The trust my team has offered and the support I have received from my peers and leaders have helped bring out the best in me. The culture of collaboration, equal opportunities, and inclusivity has made me comfortable to request help when needed and ask questions. I consider myself fortunate to work for an organization that has such a great culture, and this has helped me broaden my thought process.
Describe the culture within the tech team at WTW.
Our team is driven by the One WTW principle – “When you get one of us, you get all of us”. We strive to break down barriers, advocate idea sharing and best practices, and motivate ourselves and each other to build capabilities for better business outcomes. WTW’s culture, reinforced by its values and principles, enables us to be as diverse yet as unified as possible. We advocate for a positive and supportive work environment that brings out the best in us and fosters an innovative and digital outlook.
Having close to twenty years of experience in the industry, what advice would you give to aspiring tech joiners?
Technology is like magic! It’s in everything that we do. So those who aspire to be in this industry will experience this magic firsthand. I urge all technology aspirants to have faith in themselves, take risks, fail fast, learn, and recover. You will always have a choice to go with the flow or try and make a positive difference. Your choices will help to build a world that will be relevant for us and future generations.
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We’re committed to equal employment opportunity, and provide reasonable accommodations to all applicants. If you would like to request any accommodations from application through to interview, please email candidate.helpdesk@willistowerswatson.com