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LRM Support Specialist – Sales Operations (Night Shift)
LRM Support Specialist – Sales Operations (Night Shift)
Learning and Development Professional (Early Careers Focus)
London, GB
Title : Learning and Development Professional (Early Careers Focus)
Overview:
To work within the Corporate Risk & Broking (CRB) GB Learning & Development (L&D) team to enable colleagues to gain the knowledge, skills and behaviours required to reach their potential, deliver the organisational mission and retain talent.
Key Responsibilities:
• In line with the L&D early careers strategy, undertake learning needs analysis to identify skills gaps.
• Stemming from needs analysis, design learning and development interventions for all early career
colleagues & managers whilst utilising knowledge of the current market and internal skills gap.
• Implement learning interventions from a blended learning approach and consider the use of digital
learning to support/enhance deliverables.
• Facilitate learning and development sessions to all early career colleagues & their managers to enable
them to be equipped and knowledgeable in their roles.
• Utilising proven models of evaluation, evaluate at all levels the learning interventions with a view to
implementing continuous improvement and demonstrating return on investment.
• Track, monitor and report on progress for all early career colleagues who are undertaking a
qualification/apprenticeship. Understand themes emerging internally and externally to navigate and
suggest recommendations.
• Consult with relevant stakeholders (including early career colleagues and managers) to collate
information and feedback with a view to making continuous improvements and identifying development
opportunities.
• Support wider learning & development initiatives including facilitating effective and meaningful learning
for colleagues at all levels using a variety of mediums – remote and in-person (usually in the London and
Ipswich offices).
• From a business perspective, and in partnership with the central early careers recruitment team, lead
pre-boarding, keep warm and on-boarding activities for all CRB GB early career colleagues on
programme.
Role Split: Approximately 80% early careers, 20% wider L&D team activities.
Role Requirements:
Essential
• Recognised qualification in Learning & Development to a Level 5 standard.
• Demonstrated experience in designing learning interventions for early career colleagues in both remote
and in-person sessions.
• Demonstrated experience in facilitating group and individual sessions for early career colleagues and
their manager populations.
• Experience in managing government led apprenticeships.
• Excellent relationship management and influencing skills.
• Exceptional communication skills (at all levels) including written/spoken.
• Proficiency in MS Office.
• Attention to detail and strong organisational skills.
Desired
• Experience of insurance broking and the wider broking ecosystem, including the regulatory environment.
Equal Opportunity Employer
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.
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